We truly enjoy partnering with growing companies to help them explore possible solutions to the challenges they face. We are experts in developing long-term business strategies.
This healthcare Organization has 3 urgent care locations in New York City. Their staff of onsite doctors, nurses and other healthcare professionals provide multiple healthcare services to walk-in patients.
Overview
Provided end-to-end Business growth management advisory services, brand strategy and organizational transformation strategies.
We also developed and implemented a process and execution plan to grow from one location to three locations over two years. This encompassed strategy, implementation, and execution.
Challenges
This independent urgent care operator discovered early on, and after significant investments were made, that they may not have a business strategy that is clear or a roadmap to build long-term value for their business.
Although, they experienced rapid growth in a short period of time. They were understandably concerned about the inherent risks associated with urgent care. Their goal was to grow, while at the same time mitigate risk.
Results
System Fresh created strong brand strategies to mitigate the financial risk associated with opening a new center that does not generate the patient volume originally forecasted. This increased new visits by 28%. We also moved data entry and billing offshore.
In addition to our onshore business management consulting efforts, we leveraged our offshore team to function as an extension of the clients existing team. This improved productivity and increased efficiency.
We hit the ground running by functioning as a Chief Operating Officer resulting in successfully established organizational structure, enhanced communication, increased overall efficiency, productivity, and collaboration. In addition, we strategically managed their SEO, SEM and SMO, to expand branding and digital footprint development.
We will help you create and build strategies to grow and at the same time mitigate risk. A partnership with us will provide opportunities for our team to collaborate and develop comprehensive long-term business strategies together with your in-house team.